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(91)9633-9983-32

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Kanhangad, Kasaragod, Kerala, India

Faq

Will I get the same phone back from warranty service?

Updater mobile will replace or repair the defective phone. You should back up all back up all data and reset the prior to getting warranty service. 

What does the 30-day warranty cover?

The limited warranty is applicable for defects in material and workmanship that result in failure during normal usage.

Is loss of data covered by the 30-day warranty?

No, coverage is limited to repair or replacement of the phone.

Do phones purchased come with a warranty?

Yes, all fully functional phone sold on Updater Mobile have 30 days limited warranty.

How do I obtain warranty service?

To obtain warranty service for your Updater Mobile used phone, please contact Customer Care at (91)9633-9983-32. If your problem cannot be resolved over the phone, our technicians will provide you with a Return Authorization Number, which you will use to send your Phone to the designated Service Center for repair or replacement, at our option.

Does the 30-day warranty cover accidental damage?

No, Updater Mobile will not cover any accidental damage after purchasing the phone from us.

What is your return policy?

If there are genuine reasons then we accept replacement of the unit/s or we reject it. If return freight or courier charges involved then it would be borne by the customer.